Refund policy
Please read the following policy carefully before placing an order:
Order Cancellations
- You may cancel your order within 24 hours of placing it.
- After 24 hours, orders cannot be canceled, returned, or exchanged.
Returns & Exchanges
- All sales are final. We do not accept returns or exchanges once the 24-hour cancellation window has passed.
- We encourage you to review product descriptions, size charts, and details carefully before completing your purchase.
Damaged or Incorrect Items
- In the unlikely event that your order arrives damaged or incorrect, please contact us within 3 days of delivery at amna@byamna.com
or through our contact form. - To help us resolve the issue, include your order number, a description of the problem, and clear photos of the item(s) received.
- We will review your request and work with you to find an appropriate solution.
Responsibility
- Please ensure your shipping details and information are clear, including your first, middle, and last name as well as your phone number.