Refund policy

 

Please read the following policy carefully before placing an order:

Order Cancellations

  • You may cancel your order within 24 hours of placing it.
  • After 24 hours, orders cannot be canceled, returned, or exchanged.

Returns & Exchanges

  • All sales are final. We do not accept returns or exchanges once the 24-hour cancellation window has passed.
  • We encourage you to review product descriptions, size charts, and details carefully before completing your purchase.

Damaged or Incorrect Items

  • In the unlikely event that your order arrives damaged or incorrect, please contact us within 3 days of delivery at amna@byamna.com
     or through our contact form.
  • To help us resolve the issue, include your order number, a description of the problem, and clear photos of the item(s) received.
  • We will review your request and work with you to find an appropriate solution.

Responsibility

  • Please ensure your shipping details and information are clear, including your first, middle, and last name as well as your phone number.